Joey Romano was the nastiest son of a bitch I ever met. Actually I have to take that back. He was really the biggest bully I had ever
run across. Joey wasn’t a very tall or
terribly imposing looking man. He stood
about five feet, eight inches and weighed maybe 160 pounds. He was just a prick, through and through and
anyone who’d ever dealt with came away with the distinct impression that he
enjoyed being a prick. His white hair
was always cut short, but it was hard to tell that most of what stood on top of
his head was made from the finest quality yak hair. Most of the human hair used in the hair
replacement industry comes either from India or China. The hair takes almost every color dye you can
apply to it, except for gray and white.
When the dyes that are normally used to turn hair these two colors are
applied to human hair, the hair becomes extremely brittle and it’s almost
impossible to insert it into the fine mesh bases that are later attached to a
client’s head with one of several adhesives.
So, hair systems that must be dyed either white or gray are made from
the hair of yaks. Yak hair is close
enough to human hair in texture and feel, and it won’t go brittle when its
color is changed. Joey bought, sold and
wore a lot of yak. But that wasn’t on
his mind as he came over to where I was standing. He was pissed off. I put out my hand to greet him and he grabbed
it, pushing me back into the hallway and towards a vacant wall.
“You little fuck!” he whispered hoarsely.
“Hi Joey, how are you?”
“Shut the hell up! I’m
talkin’ here.”
I learned a long time ago that when Joey told you to shut up,
it was usually a very good idea to do so.
When he got worked up, you had to let him vent, although he could do so
for such long periods that he would quite literally wear you down to a
shell. He liked to insult prospective
customers when they first came into his studio, berating them over their
appearance. There was a famous story
about his reducing a young woman to tears by asking her why she was hanging
around her fiancé.
“Jesus, honey! He
looks like your damned father! Worse,
really.”
After hammering on the couple for all of 10 minutes, both the
man and the woman were sobbing as they contemplated how miserable they were:
him for apparently being such a loser and her for having settled for him in the
first place. Like many of the poor souls
who walked into Joey’s studio looking for help, they were met with abuse and a
blindingly fast $2500 a year program that would make their lives okay
again. Joey was in many ways a
genius. He tore folks down and then
built them back up, according to his own specifications.
He had some excellent technicians on his staff and they were
all very proficient at making the customers feel relaxed and then making them
look great. The only problem was, you
had to go through Joey first. He
franchised places all over the mid-Atlantic and was opening new locations in
Georgia that year. He also ran his own
marketing program as part of the package he sold with every franchise. It was a classic trap. He didn’t care where you bought your raw
product, but you had to follow his formula.
Joey had a deal with a media buyer that he dealt with for example, who
regularly kicked back a piece of every television or radio ad buy that one of
Joey’s franchisees placed with her. Joey
made a lot of extra money that way. He
never lost sight of that and he hated the thought of anything or anyone getting
in the way of it. So now he was focused
on me and he was working himself up to a real fury.
“Listen you little douche-bag! I heard what you did in that class of
yours. You’re just like that dickhead,
Bosco you used to work for. Don’t think
I don’t forget that.”
I kept me eyes on his eyes and resisted the urge to look away
as he took a deep breath and launched back into me.
“I know just what you’re doing. Bosco used to do the same thing. You two pricks come into town and wow my
people with all that candy coated, self-help, marketing bullshit and they eat
it right up. They come back to their
stores…my fucking stores and they start screwing everything up. It takes me forever to get them back on track
because you’ve got their heads all filled up with that crap you spout like it’s
the fucking word of God!
“Well it ain’t!” he roared.
A few people who had been passing through the hallway had
stopped to see what was happening. That
didn’t deter Joey a bit; in fact it only seemed to drive him on.
“I know what my people need, not you! I treat them like mushrooms. I keep them in the dark. I shovel shit on them and they grow they way
I want them to or they fucking die!”
He looked to his left, giving me a full view of his
profile. His eyes were hooded and his
brow was creased with anger. His mouth
was in an ugly snarl and he seemed to gaze out at something a hundred yards
away, although all that was in his line of sight was the wall on the opposite
side of the hallway.
“Stay away from my people” he muttered and he abruptly walked
away from me.
It was tempting to give Joey a cheerful: “Good
seeing you, Joey! My best to the little
woman!” But I deferred. I figured it
might be like leaning into a right hook and who knew whether Joey might not
actually take a swing at me.
**********
The next installment will be posted on October 27.
If you'd like to read the entire book today, GO
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